Is it possible that you originally signed up using your Google, Apple, or Facebook account?
In this case, you don't receive a password reset link, as your password is tied to the corresponding account. Instead, you can simply use the Google/Apple/Facebook button and enter your usual credentials to access your account.
If you didn't sign up using either of those, please check your junk mail folder for any emails from us.
If the problem continues, please let us know so we can help you further.