Account

General

• Can I reset my progress in Mimo?
• Where can I find the replays of the Live Sessions?
• How do I change my email address in the Mimo app?
• I didn’t receive my password reset link. Why?
• How can I reset my password?
• Which platforms do you support?

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Certificates

• What’s the difference between the Mimo certificate types?
• How can I get my Mimo certificate?
• Can I get a certificate for free?
• How do I change the name on my certificate?

Streaks & Progress

• I've lost my Mimo streak. How can I repair it?
• How does the Streak Freeze work?
• What happens to my progress when I delete the app?

Troubleshooting

• How can I report a bug?
• Seeing "Undefined” text instead of the code snippet? Here's How to Fix It!
• My progress is not synced correctly. What should I do?
• I can’t continue with my guided projects on the web. I don’t have access. What should I do?
• I have a Mimo Pro subscription and can't upgrade to Mimo Max. What should I do?
• How can I report a mistake in an exercise?

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