If your Lifetime Mimo Pro access isn't showing up in the app, please follow these quick steps:
- Make sure you're logging in the same way you signed up. If you used Google, Apple, or Facebook initially, please tap that same button to log in.
- Restore Purchases: Go to Profile → Settings (top right) → Restore Purchases.
- Log out and back in: If the above doesn't work, try logging out completely and then logging back in.
Still not working?
If the steps above don't fix it, our team can help. Please submit a request with:
- The email address on your Mimo account.
- A screenshot of your purchase receipt.
We’ll get this sorted for you as soon as we can!